Open Field Project

Privacy Policy

Open Field Project (“we”, “us”) establishes the following privacy policy (this “Policy”) regarding the handling of personal information of those who use our website and online shop (the “Service”) (“Users”), and is committed to protecting personal information.

Article 1 Personal Information

“Personal information” means personal information as defined in the Act on the Protection of Personal Information (Act No. 57 of 2003, the “APPI”), namely information about a living individual that can identify a specific individual by name, date of birth or other description contained in the information, or that contains an individual identification code.

Article 2 Purposes of Use

We collect and use Users' personal information to the extent necessary for the following purposes. If we use personal information beyond these purposes, we will obtain the User's consent in advance by appropriate means.

  1. To accept orders, process payments, ship products and otherwise provide the Service
  2. To improve the content of the Service
  3. To send information about our events, publications and products (including by email)
  4. To contact Users about orders, important notices and other matters as necessary
  5. To respond to Users' opinions and inquiries (including verifying identity)
  6. To identify Users attempting to use the Service for fraudulent or improper purposes and refuse their use

Article 3 Use of Cookies

  1. We use cookies to remember the contents of your cart and your display settings. These cookies do not contain information that can identify you on its own. We do not use cookies for analytics or advertising.
  2. You can disable cookies in your browser settings. However, if you do, some features of the Service, such as the cart, may not be available.

Article 4 Management and Protection of Personal Information

We manage personal information strictly and will not disclose or provide it to third parties without the User's consent, except in the following cases. We also take measures to prevent and correct risks such as unauthorized access to, and loss, destruction, alteration or leakage of, personal information.

  1. When necessary to protect a person's life, body or property and it is difficult to obtain the User's consent.
  2. When especially necessary to improve public health or promote the healthy development of children and it is difficult to obtain the User's consent.
  3. When necessary to cooperate with a national or local government agency, or a party entrusted by one, in carrying out duties prescribed by law, and obtaining the User's consent may interfere with those duties.
  4. Other cases permitted by law.

Article 5 Outsourcing

We may outsource all or part of the handling of personal information, such as payment processing and shipping, to the extent necessary to achieve the purposes of use. In such cases, we will carefully assess the suitability of the contractor and supervise it as necessary and appropriate. Payments in our online shop are processed by Square, a service of Square, Inc. and its affiliates; credit card details are handled directly by Square and are never stored by us.

Article 6 Disclosure

Users may request disclosure of personal information we hold in accordance with the procedure set out in Article 9. Upon such a request, we will disclose it without delay. However, we may decline to disclose all or part of it if disclosure falls under any of the following, in which case we will notify the User without delay.

  1. It may harm the life, body, property or other rights and interests of the User or a third party
  2. It may significantly interfere with the proper conduct of our operations
  3. It would otherwise violate laws or regulations

Article 7 Correction

  1. If personal information we hold is inaccurate, Users may request its correction, addition or deletion (“Correction”) in accordance with the procedure set out in Article 9.
  2. Upon such a request, we will investigate without delay and, if we find the request justified, make the Correction without delay.
  3. We will notify the User without delay of our decision on whether to make the Correction.

Article 8 Suspension of Use

  1. Users may request that we suspend the use of, erase, or stop providing to third parties (“Suspension”) personal information we hold, in accordance with the procedure set out in Article 9.
  2. Upon such a request, we will investigate without delay and, if we find the request justified, carry out the Suspension. However, where Suspension would be very costly or otherwise difficult, we may instead take alternative measures necessary to protect the User's rights and interests.
  3. We will notify the User without delay of our decision on whether to carry out the Suspension.

Article 9 Procedure for Requests

To make a request under Articles 6 to 8, please contact us at the point of contact set out in Article 13, and we will explain the procedure.

Article 10 Changes to This Policy

We review this Policy as appropriate and strive to improve it. Except as otherwise provided by law or this Policy, we may change its content. The revised Policy takes effect when we notify Users by our designated method or post it on our website.

Article 11 Compliance with Laws

We comply with the laws of Japan and other norms applicable to the personal information we hold.

Article 12 Security Measures

We prevent unauthorized access to, and loss, destruction, alteration and leakage of, personal information entrusted to us by measures such as access restrictions and security against unauthorized external access. In the unlikely event of a leak or similar incident, we will promptly report it to the supervisory authority in accordance with the APPI and related guidelines, and take the necessary steps, under the authority's direction, to prevent similar incidents and recurrence.

Article 13 Complaints, Consultation and Contact

We accept complaints and consultations from Users regarding the handling of personal information and respond to them appropriately and promptly. For inquiries regarding the handling of personal information, please use the contact details listed on our “Legal Notice” page.

Established and effective October 7, 2026